If ever there was a thankless job, its the rental car counter associate. How this particular employee maintained his cool despite the long, long line of customers at the SeaTac Airport Enterprise desk remains a mystery to me. Add to this the fact that after a long flight from who knows where each customer seemed to be in a less than ideal mood, and his ability to maintain a calm and welcoming demeanor borders on the heroic. When I reached the front of the line, this guy was busy serving another client, and so I had to go to a different associate, was also kind and welcoming — he even gave me a free upgrade. So, if you happen to be holding a drink in your hand, raise a glass to the associates at the Enterprise car rental at SeaTac Airport. Cheers, and thanks for the midsize car.