A couple weeks ago, I was flying out of the Seattle airport. My flight was on time, but a flight at the next gate had been cancelled, and there were a number of people waiting to be re-booked. I’ve been in the same frustrating situation many times.Two of the displaced travelers were speaking in harsh tones to the attendants at the gate, but most of the others were sitting around or standing around looking anxious and unhappy. One man caught my eye because he seemed so much calmer than everyone else. He was sitting on the floor with his bags and his coat (which I did not include in this drawing), waiting quietly, watching the other grumbling and stressed-out passengers around him.