This stone-faced gentleman was among the throng of unhappy customers waiting for service at the Best Buy wireless communications counter late Sunday afternoon. I had no idea so many people could have so many difficult tech questions, purchases, and returns so late in the weekend. It was a marathon queue session that would have been absolutely intolerable without the company of one of my best grad school friends, Michele B., who was purchasing a wireless hotspot. All of that waiting was just more time for us to catch up on each others careers, relationships, and travels. Best wishes to my very old friend! Can’t wait to see you again in November!