On Saturday night I walked into a tree. I was looking down at my phone to find to find the correct address of the holiday party to which I was headed. I smacked that tree hard with my forehead and my left elbow. The next morning I had trouble moving my left arm, and icing my arm much of Sunday did not restore my full range of motion. That’s how I ended up in the radiology department at Kaiser Oakland. The people in the reception area represented the full range of ethnicities, ages, and walks of life. The man in this drawing was sitting a couple seats down from me, and he looked absolutely fed up with waiting. The radiologists were actually moving fairly quickly through the list of patients, but that didn’t seem to matter to this guy. Every time another name was called that wasn’t his, his eyes got a little narrower, his nostrils flared a bit more, and he seemed a little more annoyed. When they finally called his name, his broke into a grin, just for the slightest moment, and then he quickly returned to the icy stare I’ve captured in this picture.